Experience · 1999–present

Technical depth. Delivery leadership.

My career spans implementations, integrations, engineering support, quality, releases, and Scrum leadership. I have managed projects and led technical work throughout that progression.

2020–present · Austin, Texas

Release Producer / Scrum Master

SciPlay · Gold Fish Casino Slots

Progressed from senior software quality through technical QA leadership and release ownership to leading two cross-functional teams as a Scrum Master.

Gold Fish Casino Slots, SciPlay's flagship social-casino title
Live-production delivery · Multiple teams · Four storefronts
2Cross-functional teams led
14Core team members
30 → 98%Commitment reliability on an inherited team

Team delivery

Lead 14 core team members, with roughly 20 contributors across two teams. Strengthened planning, risk visibility, and retrospective follow-through, improving an inherited team's sprint commitment reliability from 30% to 98%.

Release and quality leadership

Led release coordination and readiness in a live-production environment spanning four storefronts. During my technical QA leadership period, no escaped defect required a hotfix.

Governed automation

Designed and operate AI workflows for recurring delivery work, including feature ticket buildout and release-risk reporting. Authored the prompt governance standard used by these workflows.

See the delivery tooling case study

People leadership

Ownership grows through the work.

I set clear expectations, coach through real delivery problems, and give people room to take responsibility. Team performance includes helping people build the judgment and confidence to lead more of the work themselves.

2011–2020 · Austin, Texas

Platform Analyst → Technical Lead → CTG Analyst III

Everi Holdings · Regulated Class II gaming

Nine years working across the systems behind casino-floor products, from platform analysis and interoperability to technical leadership and tools for game-development teams.

  • Led a three-person interoperability team.
  • Verified behavior across games, cabinets, hardware, and wide-area progressive jackpots.
  • Built and tested internal tools for game-development teams.

What that work contributes today

A practical understanding of how software, hardware, and compliance dependencies affect delivery, and why a plan has to account for the system around the team.

Everi gaming cabinet on a casino floor
Class II platform work across software, hardware, and compliance.

Earlier career

Project ownership came early.

Before my Scrum and release leadership roles, I was managing implementations, supporting enterprise systems, and delivering complex integrations.

  1. 2009–2010

    SQL Support Developer / Account Manager

    VersaSuite, Integrated Healthcare Solutions

    Administered and supported healthcare databases, validating cross-reference joins so patient data and billing filings aligned correctly.

  2. 2008–2009

    Automotive EDI Developer / Project Manager

    Activant Solutions

    Delivered an enterprise EDI migration that improved accuracy, reliability, and partner onboarding.

    Result: $1M in revenue enabled by the migration.

  3. 2006–2008

    ATS Engineer

    Wincor Nixdorf

    Developed service plans for field engineering and Level 3 support, with results recognized by the CTO.

    Result: 80%+ reduction in service calls.

  4. 2004–2006

    System Integration Specialist

    Neoforma

    Managed HIPAA-compliant EDI integrations across manufacturers, distributors, and healthcare institutions, from migration through training and support.

  5. 1999–2004

    B2B EDI Implementation Specialist

    Activant Solutions, Inc.

    Implemented enterprise EDI integrations and client onboarding, building the technical and delivery foundation I still draw on today.

Capabilities

Connect the detail to the delivery decision.

Agile and release delivery

Scrum and Kanban, planning and refinement, risk and dependency management, delivery metrics, readiness gates, and UAT.

Systems and analysis

Requirements, workflow design, process documentation, SQL analysis, EDI, interoperability, and solution validation.

AI for delivery operations

Source-grounded workflows, prompt governance, Jira API controls, reporting automation, and review of proposed changes.

Tools and platforms

Jira, Confluence, Jenkins, CI/CD, SQL, Python/Flask, Slack automation, TestFlight, App Store Connect, and Google Play Console.

Credentials

Practice supported by continued learning.

I understand the work beneath the plan.

That helps me challenge assumptions, translate across disciplines, and keep teams moving.

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